Help
Help articles
- Accepting a guardian invitation
- Cancelled days and refunds
- Emails you'll receive
- Getting a refund to your card or bank
- Getting help
- I missed the order window
- Inviting another guardian
- Lunch calendar subscription
- Managing email preferences
- My Students
- Order windows and deadlines
- Passkeys
- Placing and changing your monthly order
- Resetting your password
- Setting up your account
- Sharing a student with another guardian
- Signing in
- Two-factor authentication
- Viewing the lunch schedule
- Your dashboard
- Your lunch wallet
Sign in to see help for your account.
Questions About Orders, Accounts, or the Menu
For questions about your lunch orders, your account, the menu, or anything related to the lunch program, please email:
amarquez@st-johnschool.orgTechnical Issues
For technical issues with the website (login problems, errors, payment processing issues), please contact:
jon@lunchtray.app