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Managing email preferences
Optional emails
Four kinds of email are optional, and each can be turned off individually:
- Ordering is open — sent when a new month's schedule is published
- Order reminders — sent 3 days and 1 day before ordering closes
- Morning class list — for teachers, the daily class lunch email
- Weekly summary — the Sunday recap of the week ahead
Every optional email has an Unsubscribe link at the bottom. Clicking it takes you to your preference page, where you can switch each email type on or off. Most email apps also support one-click unsubscribe directly from the message.
Emails that can't be turned off
Receipts, refund notices, day-cancellation notices, account and security emails, and invitations are always sent — they contain information you need about your account or your money.
If you're not receiving emails at all, check your spam folder first, then contact your school's administrator to verify the address on your account.