Order windows and deadlines

Each month has an ordering window — the period when you can place and change orders for that month.

When it opens

The window opens when your school publishes the month's lunch schedule. You'll receive an "Ordering is open" email, and your dashboard will show a Place Orders button. There's no fixed calendar date — it opens whenever the school publishes.

When it closes

The school sets a closing date for each month; you can see it on the order page and dashboard. Reminder emails are sent 3 days and 1 day before the window closes (these are optional emails — see Managing email preferences).

After it closes

Orders for that month are locked. You can still open My Orders to review what you ordered, but you can't make changes. If you missed the deadline, see I missed the order window.